Politique de remboursement

Thank you for shopping at Active Nova !

We offer refund and/or exchange within the first 14 days of your purchase, if 14 days have passed since your purchase, you will not be offered a refund and/or exchange.

Eligibility for Refunds and Exchanges

The item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

We only replace or Refund items if they are defective or damaged (Change of mind is not Accepted) . If you need to exchange it for the same item, send us an email at: active.nova6688@gmail.com and send your item to: 10 Valderrama St Colebee NSW 2761 Australia.